Information about the availability of the University of Nottingham's core IT services. To report an issue, please contact the IT Service Desk on 0115 (95) 16677 (available 24/7) or via selfservice (monitored during office hours only)

Services

42 up
2 issue
0 down
Groups Services status
Group Campus Solutions (MyNottingham).
Campus Solutions (MyNottingham) status is up with ongoing incident.
Group Student systems.
MyNottingham mobile app status is up.
Moodle status is up.
Rogo Online Exams status is up.
Echo 360 Lecture Capture status is up.
Blue Castle status is up.
Exam timetables status is up.
Nightline status is up.
Group Network.
Wired data network status is up.
Wireless network status is up.
Telephone Network status is up with ongoing incident.
Internet access status is degraded-performance with ongoing incident.
Group Websites.
UoN Homepage status is up.
Group Office 365.
O365 Applications status is up.
Group Email.
Email status is degraded-performance with ongoing incident.
Group Printing.
Printing status is up.
Group HR systems.
ResourceLink status is up.
MyView status is up.
Vacancy Manager status is up.
Group Finance systems.
Agresso status is up.
Group File Store.
Shared file store status is up.
Research file store status is up.
Personal file store status is up.
Group Library systems.
Aleph status is up.
NUsearch status is up.
Other status is up.
Group Facilities systems.
Kinetics (Kx) status is up.
Door card system status is up.
Legend - Sports system status is up.
Meal Card system status is up.
University catering tills status is up.
Building Management System status is up.
Timetabling status is up.
Group Administration Systems.
Saturn systems status is up.
ARC status is up.
Other status is up.
Group Other.
Clinical Trials servers status is up.
Other status is up with ongoing incident.
BPM - Business processes status is up.
Raisers Edge status is up.
Titanium counselling system status is up.
Cognos BI status is up.
Workspace status is up.
Self Service/Supportworks status is up.

Service notifications

Group Email. Email status is degraded-performance with ongoing incident.
Phishing email - HMRC 'Refund to our university' - investigating, 16 Nov 2018 10:17am GMT

Multiple users have received an email from HMRC <noreply@psu.edu> with the subject line 'Refund to our university'.

This also includes a file attachment (file format pdf).

This is malicious and can be deleted however if you opened the attachment or responded in anyway, please amend your password immediately via IT Accounts and run an anti virus scan on your computer device. 

Group Campus Solutions (MyNottingham). Campus Solutions (MyNottingham) status is up with ongoing incident.
Campus/MyNottingham - unable to login - monitoring, 16 Nov 2018 9:38am GMT

Full access to Campus MyNottingham has been restored.

Intensive monitoring will continue.

investigating, 16 Nov 2018 9:25am GMT

Currently, users of the Campus/MyNottingham service are unable to login.

The web page 'hangs' after entering the username and password.

This is under urgent investigation.

Group Network. Telephone Network status is up with ongoing incident.
Phishing telephone calls - monitoring, 15 Nov 2018 3:29pm GMT

A number of people have received a phone call purporting to be from Microsoft asking people to confirm their details. Please be aware that these calls are not from Microsoft and you should not give them any information.

Some calls are showing as having come from 01507823230 and this has now been blocked on the majority of University phones but it is possible that other numbers may also be used.

Group Other. Other status is up with ongoing incident.
Snow roll out - Internet Explorer pop up - monitoring, 07 Nov 2018 11:30am GMT

As communicated to IT Reps in late September, the University is continuing its roll out of the Snow software asset management package to all Windows devices. Some users of Internet Explorer may notice a pop notifying them that the Snow Cloud Metering add-on is ready for use and asking if it can be enabled. Please select Enable as this is an integral component of the Snow system.

Group Network. Internet access status is degraded-performance with ongoing incident.
Google Captcha message when trying to access external website - investigating, 25 Oct 2018 4:48pm BST

There is currently an issue with internet access from on campus where users may get a Google Captcha screen before they are able to access external websites. This is being investigated with Google however there is not an estimated time for a resolution.

As a workaround we would suggest that a different search engine such as Bing.com or Yahoo.com

Planned Maintenance

Services history

Campus Solutions (MyNottingham)

Campus Solutions (MyNottingham)

Campus Solutions (MyNottingham) status on 18 Nov 2018 was up and had incident.
Campus Solutions (MyNottingham) status on 17 Nov 2018 was up and was under maintenance.
Campus Solutions (MyNottingham) status on 16 Nov 2018 was down and had incident.
Campus Solutions (MyNottingham) status on 15 Nov 2018 was up.
Campus Solutions (MyNottingham) status on 14 Nov 2018 was up.
Campus Solutions (MyNottingham) status on 13 Nov 2018 was up.
Campus Solutions (MyNottingham) status on 12 Nov 2018 was up.

MyNottingham mobile app

MyNottingham mobile app status on 18 Nov 2018 was up.
MyNottingham mobile app status on 17 Nov 2018 was up.
MyNottingham mobile app status on 16 Nov 2018 was up.
MyNottingham mobile app status on 15 Nov 2018 was up.
MyNottingham mobile app status on 14 Nov 2018 was up.
MyNottingham mobile app status on 13 Nov 2018 was up.
MyNottingham mobile app status on 12 Nov 2018 was up.

Moodle

Moodle status on 18 Nov 2018 was up.
Moodle status on 17 Nov 2018 was up.
Moodle status on 16 Nov 2018 was up.
Moodle status on 15 Nov 2018 was up.
Moodle status on 14 Nov 2018 was up.
Moodle status on 13 Nov 2018 was up.
Moodle status on 12 Nov 2018 was up.

Rogo Online Exams

Rogo Online Exams status on 18 Nov 2018 was up.
Rogo Online Exams status on 17 Nov 2018 was up.
Rogo Online Exams status on 16 Nov 2018 was up.
Rogo Online Exams status on 15 Nov 2018 was up.
Rogo Online Exams status on 14 Nov 2018 was up.
Rogo Online Exams status on 13 Nov 2018 was up.
Rogo Online Exams status on 12 Nov 2018 was up.

Echo 360 Lecture Capture

Echo 360 Lecture Capture status on 18 Nov 2018 was up.
Echo 360 Lecture Capture status on 17 Nov 2018 was up.
Echo 360 Lecture Capture status on 16 Nov 2018 was up.
Echo 360 Lecture Capture status on 15 Nov 2018 was up.
Echo 360 Lecture Capture status on 14 Nov 2018 was up.
Echo 360 Lecture Capture status on 13 Nov 2018 was up.
Echo 360 Lecture Capture status on 12 Nov 2018 was up.

Blue Castle

Blue Castle status on 18 Nov 2018 was up.
Blue Castle status on 17 Nov 2018 was up.
Blue Castle status on 16 Nov 2018 was up.
Blue Castle status on 15 Nov 2018 was up.
Blue Castle status on 14 Nov 2018 was up.
Blue Castle status on 13 Nov 2018 was up.
Blue Castle status on 12 Nov 2018 was up.

Exam timetables

Exam timetables status on 18 Nov 2018 was up.
Exam timetables status on 17 Nov 2018 was up.
Exam timetables status on 16 Nov 2018 was up.
Exam timetables status on 15 Nov 2018 was up.
Exam timetables status on 14 Nov 2018 was up.
Exam timetables status on 13 Nov 2018 was up.
Exam timetables status on 12 Nov 2018 was up.

Nightline

Nightline status on 18 Nov 2018 was up.
Nightline status on 17 Nov 2018 was up.
Nightline status on 16 Nov 2018 was up.
Nightline status on 15 Nov 2018 was up.
Nightline status on 14 Nov 2018 was up.
Nightline status on 13 Nov 2018 was up.
Nightline status on 12 Nov 2018 was up.

Wired data network

Wired data network status on 18 Nov 2018 was degraded-performance and was under maintenance.
Wired data network status on 17 Nov 2018 was degraded-performance and was under maintenance.
Wired data network status on 16 Nov 2018 was up.
Wired data network status on 15 Nov 2018 was up.
Wired data network status on 14 Nov 2018 was up.
Wired data network status on 13 Nov 2018 was degraded-performance and was under maintenance.
Wired data network status on 12 Nov 2018 was up.

Wireless network

Wireless network status on 18 Nov 2018 was degraded-performance and was under maintenance.
Wireless network status on 17 Nov 2018 was degraded-performance and was under maintenance.
Wireless network status on 16 Nov 2018 was up.
Wireless network status on 15 Nov 2018 was up.
Wireless network status on 14 Nov 2018 was up.
Wireless network status on 13 Nov 2018 was degraded-performance and was under maintenance.
Wireless network status on 12 Nov 2018 was up.

Telephone Network

Telephone Network status on 18 Nov 2018 was up and was under maintenance.
Telephone Network status on 17 Nov 2018 was up and was under maintenance.
Telephone Network status on 16 Nov 2018 was up and had incident.
Telephone Network status on 15 Nov 2018 was up and had incident.
Telephone Network status on 14 Nov 2018 was up.
Telephone Network status on 13 Nov 2018 was degraded-performance and was under maintenance.
Telephone Network status on 12 Nov 2018 was up.

Internet access

Internet access status on 18 Nov 2018 was degraded-performance and was under maintenance.
Internet access status on 17 Nov 2018 was degraded-performance and was under maintenance.
Internet access status on 16 Nov 2018 was degraded-performance and had incident.
Internet access status on 15 Nov 2018 was degraded-performance and had incident.
Internet access status on 14 Nov 2018 was degraded-performance and had incident.
Internet access status on 13 Nov 2018 was degraded-performance and was under maintenance.
Internet access status on 12 Nov 2018 was degraded-performance and had incident.

UoN Homepage

UoN Homepage status on 18 Nov 2018 was up.
UoN Homepage status on 17 Nov 2018 was up.
UoN Homepage status on 16 Nov 2018 was up.
UoN Homepage status on 15 Nov 2018 was up.
UoN Homepage status on 14 Nov 2018 was up.
UoN Homepage status on 13 Nov 2018 was up.
UoN Homepage status on 12 Nov 2018 was up.

O365 Applications

O365 Applications status on 18 Nov 2018 was up.
O365 Applications status on 17 Nov 2018 was up.
O365 Applications status on 16 Nov 2018 was up.
O365 Applications status on 15 Nov 2018 was up.
O365 Applications status on 14 Nov 2018 was up.
O365 Applications status on 13 Nov 2018 was up.
O365 Applications status on 12 Nov 2018 was up.

Email

Email status on 18 Nov 2018 was degraded-performance and had incident.
Email status on 17 Nov 2018 was degraded-performance and had incident.
Email status on 16 Nov 2018 was degraded-performance and had incident.
Email status on 15 Nov 2018 was degraded-performance and had incident.
Email status on 14 Nov 2018 was degraded-performance and had incident.
Email status on 13 Nov 2018 was degraded-performance and had incident.
Email status on 12 Nov 2018 was up.

Printing

Printing status on 18 Nov 2018 was up.
Printing status on 17 Nov 2018 was up.
Printing status on 16 Nov 2018 was up.
Printing status on 15 Nov 2018 was up.
Printing status on 14 Nov 2018 was up.
Printing status on 13 Nov 2018 was up.
Printing status on 12 Nov 2018 was up.

ResourceLink

ResourceLink status on 18 Nov 2018 was up.
ResourceLink status on 17 Nov 2018 was up.
ResourceLink status on 16 Nov 2018 was up.
ResourceLink status on 15 Nov 2018 was up.
ResourceLink status on 14 Nov 2018 was up.
ResourceLink status on 13 Nov 2018 was up.
ResourceLink status on 12 Nov 2018 was up.

MyView

MyView status on 18 Nov 2018 was up.
MyView status on 17 Nov 2018 was up.
MyView status on 16 Nov 2018 was up.
MyView status on 15 Nov 2018 was up.
MyView status on 14 Nov 2018 was up.
MyView status on 13 Nov 2018 was up.
MyView status on 12 Nov 2018 was up.

Vacancy Manager

Vacancy Manager status on 18 Nov 2018 was up.
Vacancy Manager status on 17 Nov 2018 was up.
Vacancy Manager status on 16 Nov 2018 was up.
Vacancy Manager status on 15 Nov 2018 was up.
Vacancy Manager status on 14 Nov 2018 was up.
Vacancy Manager status on 13 Nov 2018 was up.
Vacancy Manager status on 12 Nov 2018 was up.

Agresso

Agresso status on 18 Nov 2018 was up.
Agresso status on 17 Nov 2018 was up.
Agresso status on 16 Nov 2018 was up.
Agresso status on 15 Nov 2018 was up.
Agresso status on 14 Nov 2018 was up.
Agresso status on 13 Nov 2018 was up.
Agresso status on 12 Nov 2018 was up.

Shared file store

Shared file store status on 18 Nov 2018 was up.
Shared file store status on 17 Nov 2018 was up.
Shared file store status on 16 Nov 2018 was up.
Shared file store status on 15 Nov 2018 was up.
Shared file store status on 14 Nov 2018 was up.
Shared file store status on 13 Nov 2018 was up.
Shared file store status on 12 Nov 2018 was up.

Research file store

Research file store status on 18 Nov 2018 was up.
Research file store status on 17 Nov 2018 was up.
Research file store status on 16 Nov 2018 was up.
Research file store status on 15 Nov 2018 was up.
Research file store status on 14 Nov 2018 was up.
Research file store status on 13 Nov 2018 was up.
Research file store status on 12 Nov 2018 was up.

Personal file store

Personal file store status on 18 Nov 2018 was up.
Personal file store status on 17 Nov 2018 was up.
Personal file store status on 16 Nov 2018 was up.
Personal file store status on 15 Nov 2018 was up.
Personal file store status on 14 Nov 2018 was up.
Personal file store status on 13 Nov 2018 was up.
Personal file store status on 12 Nov 2018 was up.

Aleph

Aleph status on 18 Nov 2018 was up.
Aleph status on 17 Nov 2018 was up.
Aleph status on 16 Nov 2018 was up.
Aleph status on 15 Nov 2018 was up.
Aleph status on 14 Nov 2018 was up.
Aleph status on 13 Nov 2018 was up.
Aleph status on 12 Nov 2018 was up.

NUsearch

NUsearch status on 18 Nov 2018 was up.
NUsearch status on 17 Nov 2018 was up.
NUsearch status on 16 Nov 2018 was up.
NUsearch status on 15 Nov 2018 was up.
NUsearch status on 14 Nov 2018 was up.
NUsearch status on 13 Nov 2018 was up.
NUsearch status on 12 Nov 2018 was up.

Other

Other status on 18 Nov 2018 was up.
Other status on 17 Nov 2018 was up.
Other status on 16 Nov 2018 was up.
Other status on 15 Nov 2018 was up.
Other status on 14 Nov 2018 was up.
Other status on 13 Nov 2018 was up.
Other status on 12 Nov 2018 was up.

Facilities systems

Kinetics (Kx)

Kinetics (Kx) status on 18 Nov 2018 was up.
Kinetics (Kx) status on 17 Nov 2018 was up.
Kinetics (Kx) status on 16 Nov 2018 was up.
Kinetics (Kx) status on 15 Nov 2018 was up.
Kinetics (Kx) status on 14 Nov 2018 was up.
Kinetics (Kx) status on 13 Nov 2018 was up.
Kinetics (Kx) status on 12 Nov 2018 was up.

Door card system

Door card system status on 18 Nov 2018 was up.
Door card system status on 17 Nov 2018 was up.
Door card system status on 16 Nov 2018 was up.
Door card system status on 15 Nov 2018 was up.
Door card system status on 14 Nov 2018 was up.
Door card system status on 13 Nov 2018 was up.
Door card system status on 12 Nov 2018 was up.

Legend - Sports system

Legend - Sports system status on 18 Nov 2018 was up.
Legend - Sports system status on 17 Nov 2018 was up.
Legend - Sports system status on 16 Nov 2018 was up.
Legend - Sports system status on 15 Nov 2018 was up.
Legend - Sports system status on 14 Nov 2018 was up.
Legend - Sports system status on 13 Nov 2018 was up.
Legend - Sports system status on 12 Nov 2018 was up.

Meal Card system

Meal Card system status on 18 Nov 2018 was up.
Meal Card system status on 17 Nov 2018 was up.
Meal Card system status on 16 Nov 2018 was up.
Meal Card system status on 15 Nov 2018 was up.
Meal Card system status on 14 Nov 2018 was up.
Meal Card system status on 13 Nov 2018 was up.
Meal Card system status on 12 Nov 2018 was up.

University catering tills

University catering tills status on 18 Nov 2018 was up.
University catering tills status on 17 Nov 2018 was up.
University catering tills status on 16 Nov 2018 was up.
University catering tills status on 15 Nov 2018 was up.
University catering tills status on 14 Nov 2018 was up.
University catering tills status on 13 Nov 2018 was up.
University catering tills status on 12 Nov 2018 was up.

Building Management System

Building Management System status on 18 Nov 2018 was up.
Building Management System status on 17 Nov 2018 was up.
Building Management System status on 16 Nov 2018 was up.
Building Management System status on 15 Nov 2018 was up.
Building Management System status on 14 Nov 2018 was up.
Building Management System status on 13 Nov 2018 was up.
Building Management System status on 12 Nov 2018 was up.

Timetabling

Timetabling status on 18 Nov 2018 was up.
Timetabling status on 17 Nov 2018 was up.
Timetabling status on 16 Nov 2018 was up.
Timetabling status on 15 Nov 2018 was up.
Timetabling status on 14 Nov 2018 was up.
Timetabling status on 13 Nov 2018 was up.
Timetabling status on 12 Nov 2018 was up.

Administration Systems

Saturn systems

Saturn systems status on 18 Nov 2018 was up.
Saturn systems status on 17 Nov 2018 was up.
Saturn systems status on 16 Nov 2018 was up.
Saturn systems status on 15 Nov 2018 was up.
Saturn systems status on 14 Nov 2018 was up.
Saturn systems status on 13 Nov 2018 was up.
Saturn systems status on 12 Nov 2018 was up.

ARC

ARC status on 18 Nov 2018 was up.
ARC status on 17 Nov 2018 was up.
ARC status on 16 Nov 2018 was up.
ARC status on 15 Nov 2018 was up.
ARC status on 14 Nov 2018 was up.
ARC status on 13 Nov 2018 was up.
ARC status on 12 Nov 2018 was up.

Other

Other status on 18 Nov 2018 was up.
Other status on 17 Nov 2018 was up.
Other status on 16 Nov 2018 was up.
Other status on 15 Nov 2018 was up.
Other status on 14 Nov 2018 was up.
Other status on 13 Nov 2018 was up.
Other status on 12 Nov 2018 was up.

Clinical Trials servers

Clinical Trials servers status on 18 Nov 2018 was up.
Clinical Trials servers status on 17 Nov 2018 was up.
Clinical Trials servers status on 16 Nov 2018 was up.
Clinical Trials servers status on 15 Nov 2018 was up.
Clinical Trials servers status on 14 Nov 2018 was up.
Clinical Trials servers status on 13 Nov 2018 was up.
Clinical Trials servers status on 12 Nov 2018 was up.

Other

Other status on 18 Nov 2018 was up and had incident.
Other status on 17 Nov 2018 was up and had incident.
Other status on 16 Nov 2018 was up and had incident.
Other status on 15 Nov 2018 was up and had incident.
Other status on 14 Nov 2018 was up and had incident.
Other status on 13 Nov 2018 was up and had incident.
Other status on 12 Nov 2018 was up and had incident.

BPM - Business processes

BPM - Business processes status on 18 Nov 2018 was up.
BPM - Business processes status on 17 Nov 2018 was up.
BPM - Business processes status on 16 Nov 2018 was up.
BPM - Business processes status on 15 Nov 2018 was up.
BPM - Business processes status on 14 Nov 2018 was up.
BPM - Business processes status on 13 Nov 2018 was up.
BPM - Business processes status on 12 Nov 2018 was up.

Raisers Edge

Raisers Edge status on 18 Nov 2018 was up.
Raisers Edge status on 17 Nov 2018 was up.
Raisers Edge status on 16 Nov 2018 was up.
Raisers Edge status on 15 Nov 2018 was up.
Raisers Edge status on 14 Nov 2018 was up.
Raisers Edge status on 13 Nov 2018 was up.
Raisers Edge status on 12 Nov 2018 was up.

Titanium counselling system

Titanium counselling system status on 18 Nov 2018 was up.
Titanium counselling system status on 17 Nov 2018 was up.
Titanium counselling system status on 16 Nov 2018 was up.
Titanium counselling system status on 15 Nov 2018 was up.
Titanium counselling system status on 14 Nov 2018 was up.
Titanium counselling system status on 13 Nov 2018 was up.
Titanium counselling system status on 12 Nov 2018 was up.

Cognos BI

Cognos BI status on 18 Nov 2018 was up.
Cognos BI status on 17 Nov 2018 was up.
Cognos BI status on 16 Nov 2018 was up.
Cognos BI status on 15 Nov 2018 was up.
Cognos BI status on 14 Nov 2018 was up.
Cognos BI status on 13 Nov 2018 was up.
Cognos BI status on 12 Nov 2018 was up.

Workspace

Workspace status on 18 Nov 2018 was up.
Workspace status on 17 Nov 2018 was up.
Workspace status on 16 Nov 2018 was up.
Workspace status on 15 Nov 2018 was up.
Workspace status on 14 Nov 2018 was up.
Workspace status on 13 Nov 2018 was up.
Workspace status on 12 Nov 2018 was up.

Self Service/Supportworks

Self Service/Supportworks status on 18 Nov 2018 was up.
Self Service/Supportworks status on 17 Nov 2018 was up.
Self Service/Supportworks status on 16 Nov 2018 was up.
Self Service/Supportworks status on 15 Nov 2018 was up.
Self Service/Supportworks status on 14 Nov 2018 was up.
Self Service/Supportworks status on 13 Nov 2018 was up.
Self Service/Supportworks status on 12 Nov 2018 was up.

Uptime

avg uptime